SimpliFire 25" Traditional Electric Built-In Fireplace Insert

SimpliFire is a name you can trust. Part of Hearth & Home Technologies, the world's leading developer and producer of hearth products, we make fire simple. Not just in using your electric fireplace, but in choosing and installing the right one to enjoy its comfort and ambiance as soon as possible.

There has never been a more economical way to transform your drafty, dated fireplace into an efficient and attractive source of warmth. Or, to add a new, captivating fireplace in any room. Enjoy easy control with the intuitive remote while accent lighting, beautiful logs and adjustable flames enhance the allure. Best of all, turn on the ambiance with or without the heat for year-round use.

• Standard Front
• Front Glass
• Log/Grate Assembly
• Remote and Receiver
• Heater/Control Board Assembly
• Rotisserie (Rod, Motor, & Screws)
• Flame Screen and LED Assembly
• Hardware Bag and Decorative Side Panels
• Install into a wood fireplace opening with a surround kit or any framed opening with the self-trimming design
• Operate at just pennies an hour with adjustable heat
• Enjoy year-round with or without heat
• Relax in the ambiance of accent lighting
• Low maintenance and energy efficiency thanks to LED technology
• Easy control with the intuitive, multifunction remote
• Zone-heat your space with warmth where you want it while cutting monthly energy bills
• Stay warm with supplemental heat comparable to a freestanding space heater.
• Multi-Function Remote - Thermostat, lighting, on/off control at your fingertips.
• Flexible Installation - Install into a wood fireplace opening with a surround kit or any framed opening with the self-trimming design.
• Adjustable Heat - Enjoy year-round with or without heat.  

Warranty Coverage

HHT warrants that the Products and their Component Parts will be free from defects in materials and workmanship for the applicable period of Warranty coverage set forth in the table below (“Warranty Period”). If a Product or Component Parts are found to be defective in materials or workmanship during the applicable Warranty Period, HHT will, at its option, repair the applicable Component Part(s), replace the applicable Component Part(s), or refund the purchase price of the applicable Product(s). The maximum amount recoverable under this Warranty is limited to the purchase price of the Product. This Warranty is transferable from the original purchaser to subsequent owners, but the Warranty Period will not be extended in duration or expanded in coverage for any such transfer. This Warranty is subject to conditions, exclusions, and limitations as described below.

Order Confirmation:

You will receive a confirmation email as soon as you place your order. After that, we double-check if all items ordered are in stock and available for immediate shipment. If your order is available for the delivery within the advertised time frame, we will submit it for shipment to the warehouse. If the expected delivery time exceeds the advertised time frame, we'll reach out to you via email and/or phone to confirm the order.

Order Shipment:

You will receive an email confirmation with tracking number within 1 business day from the time the item has been shipped. If you would not receive tracking information within 10 business days of your order, feel free to follow up with our customer service team.

Estimated Time of Arrival:

We typically deliver within 2-10 business days. Custom made products are usually delivered within 4-12 weeks. If the expected delivery date for your order would fall outside of the advertised 2-10 business day time frame, our customer service team will reach out to you to confirm if you are OK with that date.

Areas Covered:

All estimated delivery dates and shipping costs advertised on the website apply the the contiguous United States only (the Lower 48 and D.C.). Please contact our customer service team to discuss the time and cost of shipping to Hawaii, Alaska, or the U.S. territories. We don't ship internationally, but we can ship your order to a freight forwarder of your choice.

Damages:

It is critical that you inspect the packaging of all items when they arrive and check if you received all boxes listed on the delivery receipt. If you notice any damage or shortage of packages, you must make a note of it on the bill of lading, take pictures, and refuse delivery. Your note should say "refused due to damage". If there are no damages visible before opening the box, you must note "subject to further inspection may contain concealed damage". By signing a freight delivery without making any notes, you accept the product as it is and release the seller from any liability. If you notice any damage after receiving the delivery, do not throw the box away, and contact us with the photos of all sides of the packaged goods within 2 business days. We cannot process your claim if you fail to send images within 2 business days. After we receive information from you about the refused delivery or concealed damage, we immediately initiate a claim with the shipping company or with the manufacturer. After the claim is fully processed, we ship all replacements at absolutely no cost to you.

Cancellations & Returns:

We can cancel your order at absolutely no cost to you before the shipping label or Bill of Lading has been created, or before production of a custom order has started. Custom made items are not eligible for cancellations or returns after production has started. You can return all non-custom made items within 30 days of delivery, except when noted otherwise on their product page. To be eligible for a return, the item must be unused and in the same condition as you received it. It must also remain in the original packaging, and the packaging must be in perfect resellable condition. The cost of shipping the product both ways (to the customer, and back to the warehouse) and a 25% restocking fee will be deducted from the refund. Orders delivered outside the United States are not eligible for refunds. If your order arrived damaged, "Damages" section applies. Please contact us before returning your order to discuss shipping details. All refunds will be issued to the credit card you used for your purchase within 2 days after all returned items arrived at the warehouse. If a credit card refund is not possible, we will issue a direct deposit.